Important Issue That Deals With Your Payroll Update for 2011

Posted by on Feb 1, 2011 in News Updates | 0 comments

I wanted to inform you of an important issue that deals with your Payroll update for 2011.

This will impact customers currently using QuickBooks 2010 with Payroll, who have either automatic updates turned on or have manually installed Release 6, and wish to upgrade to QuickBooks 2011 with Payroll.

This is what’s happening. After upgrading a company file from Version 2010 Release 6 to Version 2011, the YTD amounts on all employee pay cheques for all years are incorrect, missing, zero, or negative.

Here is what’s being recommended. If you are currently considering an upgrade to QuickBooks 2011 wait until the next update R4 which is expected in late January to complete your upgrade.

If you make the decision that you need to upgrade now, read the detailed instructions to support this process to ensure there is little interruption to your business.

A better understanding of these additional steps and the FAQ’s can be found at

Dont’ forget to contact your QuickBooks Trainer & ProAdvisor.

Why are the YTD (year to date) amounts on employee pay cheques incorrect, missing, zero, or negative.

Why is this happening?

Changes in the Database were done to accommodate 5 new boxes on the T4s and RL-1s for the upcoming payroll year end filing.  The resulting changes in the tables to hold the new data is now causing a problem once the file is upgraded to Version 2011.

The tables are out of alignment and therefore QuickBooks is reading the wrong data into the YTD column on employee pay cheques.  A verify of the company file (File menu > Utilities) also fails with “ytd out of balance” messages.

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