So you opened up your QuickBooks, went to the Customer module, highlighted a Customer, opened up an Invoice to email and you receive these error messages. What happened? It worked just the other day and you’re in a hurry to get this invoice to the Customer.
A couple of things could have happened. First, you may have gone to your Menu Bar, clicked on File, choose Save as PDF and your computer may have changed your default printer to QuickBooks PDF Converter.
Secondly, you may have went to print and choose the wrong printer, because QuickBooks PDF Converter is also amongst your printer list.
O.K., so how do I fix this, because I’m in a hurry, I don’t know what to do or where to look and I’m freakin’ out. No problem - chill my friend and follow these instructions.
Try exiting out of QuickBooks to see if your computer re-sets the Default Printer. If that doesn’t fix the problem, then this next series of steps you resolve it.
Depending on your computer’s operating system (Microsoft XP or Windows 7), you need to go to your Start button from your home screen, select Settings and then Printers and Faxes. This will open up the screen (XP) as displayed above.
If you look real close (yeh I know the screen shots are poor definition) you will see that the default is QuickBooks PDF Converter, instead of the HP Laser Jet 3060. QuickBooks can not send the email with this default.
So for me, I would select the HP LaserJet 3060 and set it as the Default Printer.
I then could go back to QuickBooks, open up the invoice and email it to my Customer.
Hope this solves your problem.
Footnote:www.quickbookstrained.com is now mobile friendly. From the web address you can choose Options/Mobile formatted and the site will appear in all its living colour for you to view. Check it out.
If you want to make sure you don’t miss an article, then use the RSS Feed button.
Check out the new QuickBooks Trained.i.am- Facebook page
Starting on August 5, 2011, this site launched a new feature which allows a video chat with me, to ask your QuickBooks questions – free of charge! I will attempt to make this happen Monday through Friday’s starting at 2:00 PM DST, here on the west coast of Canada.
What will be needed is for you to notify me using the comment section, and then I would set up a date and time with you. Due to time constraints this will only be a 30 minute segment if warranted, and only 10 participants can join in at any one time.
You will need the following to participate:
- Flash Player 10.0.0.45 or later
- Firefox 3.0+, Safari 4.0+, Internet Explorer 7+, Chrome
- Windows XP+, OSX 10.4+
- A webcam and a microphone!
- A standard DSL line with a minimum upload and download speed of 160kb per call participant
No related posts.
